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Australia's second largest telecommunications company, Optus, has expanded the customer experience management solutions offered by its Optus Business division, launching a cloud-hosted package to improve clients' customer relationships.

Optus Business will provide telecommunications and managed services to Hastings Deering, the main Caterpillar dealer in Queensland and the Northern Territory, under a three-year whole-of-business ICT deal agreed on Monday.

Published in Deals

Optus Business is investing $3.5 million in the newly launched industry-led Cyber Security Co-operative Research Centre.

Published in Security
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