Home Your Tech Entertainment Displaying items by tag: CRM

LogMeIn's Bold360 allows organisations to combine omnichannel messaging for customer support, with CRM and other systems to support automation and to provide agents with easy access to the information they need when interacting with customers.

Published in Business Software
Wednesday, 07 June 2017 23:10

Freshdesk rebrands as Freshworks

Cloud-based SaaS solutions provider Freshdesk has launched a new umbrella brand and renamed the company as part of a move to bring together its suite of business software.

Published in Strategy

Asia Pacific chief executives are expecting substantial productivity gains in their businesses by the end of 2018, but despite the forecast productivity gains there’s a gap between what they want to achieve and where technology investments are being made.

Published in Strategy
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