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The Australian Communications Consumer Action Network says the massive rise of 41% in complaints to the Telecommunications Industry Ombudsman indicates there are systemic issues with customer service in the industry, and a genuine need to update consumer protections.

Published in Telecoms & NBN

The Australian Communications Consumer Action Network and the Disability Discrimination Commissioner, Alastair McEwin, have jointly called on the federal government to increase access services for people of all abilities across free-to-air television.

Published in Entertainment

As part of the National Year of Digital Inclusion, the ACCANect Conference will "focus on how to empower consumers to get and stay connected to the phone and broadband services they need".

Published in Home Tech
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