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Hard on the heels of the release of a stronger protection code for telecommunications consumers, Australia’s telcos now have a guide explaining how to give their customers better information about moving to the national broadband network.

Published in Telecoms & NBN

New Zealand’s largest telco Spark has been charged with making false or misleading representations over its billing procedures and offering $100 to new customers.

Critical digital services and applications are failing multiple times a month for many Australian businesses, diminishing productivity and customer experiences, according to a new research report.

Published in Market
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