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ANZ Bank appoints first chief data officer

Former Woolworths senior executive Emma Gray has been appointed as the ANZ Bank’s first chief data officer.

Gray was previously chief loyalty and data officer at Woolworths and, prior to the supermarket chain, was a partner at Bain & Company, working across the United States, Europe and Australia for 15 years.

As ANZ’s chief data officer, Gray will have responsibility for the bank’s data strategy, including how data is defined, gathered, managed and protected.

ANZ’s group executive Digital Banking, Maile Carnegie, said Gray would play a crucial role in ANZ’s digital transformation.

“How we strategically manage and use our data is fundamental to how we can deliver the best experiences for our customers and build a world class digital bank.

“Emma will lead the creation a business intelligence capability for the bank in collaboration with other teams across ANZ to identify the biggest opportunities for us to make better decisions for the bank and our customers.”

Gray, who will be based in Sydney, has an MBA from Harvard Business School and is on the board of the Melbourne Business School Centre for Data Analytics.

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Peter Dinham

Peter Dinham is a co-founder of iTWire and a 35-year veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).