Home Mobility Vodafone voice services back after long outage

Vodafone voice services back after long outage

Vodafone has finally fixed the fault affecting its voice services that started playing up across the country from 10.30am on Wednesday.

The company said on its Facebook page that the fault had been attended to and fixed.

"An earlier issue which caused disruption to voice calls for some customers has now been resolved," the company said.

"While services have been fully restored, you may need to switch your mobile phone or mobile broadband device off and on again to reconnect to the network.

"We apologise for any inconvenience caused."

It posted the same statement on its Twitter feed. Judging by the time of the tweet, services were hit for 10½ hours.

An earlier statement on Twitter said that the fault was caused by a fault during scheduled work, which resulted in voice traffic congestion.

During the outage, some customers were able to receive calls and send texts and receive them, but unable to make calls, according to messages posted at AussieOutages.

Others could neither make nor receive calls, while text messaging worked just fine.

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Sam Varghese

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A professional journalist with decades of experience, Sam for nine years used DOS and then Windows, which led him to start experimenting with GNU/Linux in 1998. Since then he has written widely about the use of both free and open source software, and the people behind the code. His personal blog is titled Irregular Expression.