Home Business Telecommunications Telstra, Inabox team up on white label network offering

Telstra, Inabox team up on white label network offering

Telstra Wholesale is set to offer a white label network, provisioning and service capability that it says will allow organisations to deliver fixed and mobile products through an agreement with Inabox Group.

Under the deal between the two companies, the new capability will combine Telstra Wholesale’s offering for fixed and mobile networks with the enablement capabilities of Inabox Group.

Telstra says the offer package will provide the full service, end-to end capabilities that will enable any company with a retail channel to develop new revenue streams by launching their own mass market telecommunications services.

The telco promotes the combined capability as providing a ‘one-stop-shop’ to customers that includes service provisioning, ISP and network functions, customer billing, customer care and technical support as well as access to Telstra Wholesale’s network.  

“Our agreement with Inabox provides the essential service tools, such as billing systems and customer care services that organisations need to provide mobile and fixed products to end users,” says Telstra Wholesale’s executive director of Products and Marketing, Terry Scerri.

“By creating this white label end-to-end service, we’re effectively making Telstra’s Wholesale network available to an emerging group of customers who want to offer these services to their own customers, without the complexity and expense of building and managing their own in-house service and support centres.”

Scerri said Telstra Wholesale selected Inabox following a competitive global process that identified their “proven capability” to deliver end-to-end enablement services across both fixed and mobile.

“One of the main attractions to Inabox is the fact that they have a strong track record in enablement. They have also demonstrated an innovative approach that we’re confident will help us ensure that we’re constantly adapting to meet changing customer needs.”  

“This is another example of how Telstra Wholesale is adapting its business model to reflect the changes in the telecommunications industry and to deliver a world-class experience for an emerging channel in the Australian market.”

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Peter Dinham

Peter Dinham is a co-founder of iTWire and a 35-year veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).