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PaaS and SaaS driving digital transformation in Australian organisations

The appetite for Platforms and Software as a service are growing in Australian organisations, with digital transformation pressures driving software investments

The latest research from the analysts and research gurus at Telsyte indicate that Australian business software investments are shifting towards customisation and development driven by the pressure of business transformation.

The information is contained Telsyte's latest "Enterprise Applications and Software Study 2017", which, as always, in on sale to revenant parties at relevant prices, which "investigates how software is procured and developed in Australian organisations, including the new challenges posed by large-scale IT transformation that is occurring in most organisations".

The research indicates "enterprise software budgets are rising across the board, but more organisations are turning their focus to developing software for better integration, customisation and digital product development".

We're also told that "only one in five IT and business leaders surveyed by Telsyte indicated they had no plans on developing software to satisfy business needs".

Here's Telsyte's chart on "New digital services driving Platform as a Service (PaaS) and custom development:"

Telsyte managing director Foad Fadaghi said: “Developing new products and services is now a top priority for CIOs and the ability to develop applications faster and better integrate disparate data sources has become critical."

The company also found that "almost four in five enterprises are customising, or considering customising SaaS applications, creating an opportunity for better cloud integration, fit-for-purpose apps, mobility and better user interfaces."

And with the high rate of corporate software development, "combined with the ease at which development can occur in the cloud", this is creating "a healthy appetite for PaaS with approximately 70% of Australian enterprises already using PaaS, or planning to adopt it".

Telsyte's research also indicates "most (85%) organisations are looking to increase their PaaS investments in 2017 and beyond".

"Similarly, 80% of IT leaders interviewed plan to increase their SaaS budget over the next 12 months with a massive opportunity for vendors to modernise legacy systems.

"Most (63%) CIOs report a need for social CRM features to support digital programmes. However, only one third claim they have social features in their CRM."

And despite the arrival of machine learning and AI functionality, "most CIOs still consider core operational features, upfront costs and return on investment to be the main factors influencing the procurement of enterprise applications".

So, what is the Telsyte Enterprise Applications and Software Study 2017 specifically about?

It is "a comprehensive 83-page report which provides subscribers with key market insights across many aspects of the changing landscape for enterprise applications in Australian organisations including the challenges that organisations are facing; how they are reacting to the disruptive trends; market overviews; usage and intentions; budget and spending; and forecast assumptions".

For those wishing to invest in it, some of the key questions answered in the study include:

  • How has digital disruption impact the ICT agenda for Australian organisations?
  • What are the key themes for transformation and business improvement?
  • How are software delivery models in Australian enterprises changing?
  • What challenges does ERP and CRM face in the age of digital disruption?
  • Can PaaS deliver on the innovation opportunity?


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Alex Zaharov-Reutt

One of Australia’s best-known technology journalists and consumer tech experts, Alex has appeared in his capacity as technology expert on all of Australia’s free-to-air and pay TV networks on all the major news and current affairs programs, on commercial and public radio, and technology, lifestyle and reality TV shows. Visit Alex at Twitter here.


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