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Internet Australia has come out in strong support of the federal government’s decision to fund a broadband performance monitoring programme to be run by the ACCC, and the benefits to consumers able to access independent information on their Internet speeds.

Published in Telecoms & NBN

The telecommunications industry code that addresses a number of the sources of customer dissatisfaction with phone connection delays has been revised to now cover broadband services, including the NBN.

Published in Telecoms & NBN

Internet Australia chief executive Laurie Patton has questioned the Federal Minister for Regional Communications, Fiona Nash’s assertion that it is not the fault of NBN Co that users of the network are confused about the speed their broadband plans are meant to provide.

Published in Telecoms & NBN
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